Refund Policy

At Richmond Posch, we want you to love what you buy. If something isn’t right, we’re here to help.

We accept returns and offer refunds for items that are unused, unworn, and in their original condition with tags still attached. Returns must be requested within [7–14 days] of delivery.

To start a return, please contact us at [your email address] with your order number and reason for return. We’ll guide you through the process.

Once we receive and inspect the returned item, we’ll notify you by email. If the return is approved, your refund will be processed to your original payment method. Please note, it may take a few days for the refund to reflect in your account.

Shipping charges are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error (wrong or damaged item).

We do not accept returns or offer refunds for:

  • Items marked as final sale

  • Items returned without original packaging or tags

  • Items worn, washed, or damaged by the customer

If you received a defective or incorrect item, please reach out to us within [48 hours] of receiving your order. We’ll make it right as quickly as possible.

For any refund-related questions, contact us at [your email] or [your phone number]. We’re happy to help.