Ordering Policy

Thank you for shopping with Richmond Posch. We want your ordering experience to be smooth and hassle-free. Please read our ordering policy below.

When you place an order on our website, you will receive an email confirmation with the details of your purchase. Please review this confirmation carefully. If you notice any mistakes, contact us immediately at [your email address].

All orders are processed within [3–5 business days] after receiving your order. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you by email if there’s a significant delay.

Please ensure that your shipping address and contact details are accurate at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package until it reaches you.

We reserve the right to cancel or reject any order at our sole discretion. If your order is canceled, we will notify you and issue a full refund.

All products are subject to availability. In case a product becomes unavailable after you place an order, we will contact you and provide options for a replacement or refund.

If you have any questions or concerns about your order, feel free to reach out to us at [your email] or [your contact number]. Our team will be happy to help.